FAQS
FAQs for company
Q: How is SPLINK?
Splink is famous Top brand Led lighting manufacturer of China, has:
– 10 years: Led lighting manufacturer experience.
– 15000 square meters factory
– 2 year warranty
Q: What Certifications do you have?
ISO9001, CE,ROHS,EMC,UL certifications etc. 100% quality check and durable testing before each of shipment.
Q: What is Splink products warranty?
2 year warranty (freely) for all Splink standard products.
Lifetime maintenance will be provided after the 2 year warranty period expires.
Q: What is your Payment methods?
Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal
Q: How long is your production time?
3 working days for sample order;
7-15 working days for bulk order.
Q: What is the Shipping Way?
20-30 days by sea to your nearest seaport
2-5 days by air to your nearest airport
3-5 days by express to your doorstep
FAQs for products
Q: What is your hot selling products
Forklift safety lights, Red zone lights, Blue spot/arrow lights. forklift arc safety lights
Q: Is it possible to customization for special orders?
Yes.support to produce products based on your appearance design.
Q: How is the heat dissipation of your lights
Good, Housing material is 100%Diecast Aluminum Housing with enough thickness
Q:How is the light pattern of your lights
Good, All splink lights are using optical principle of science
Q:How to install your lights?
We have a install instruction for each lights
Q :How to deal with the broken products during the warranty?
Kindly pls take pictures for broken products, We will check the pictures and send you the replacement.