FAQ 2018-03-19T14:44:52+00:00


FAQs for company

Q: How is SPLINK?

Splink is famous Top brand Led lighting manufacturer of China, has:
– 10 years: Led lighting manufacturer experience.
– 15000 square meters factory
– 2 year warranty

Q: What Certifications do you have?

ISO9001, CE,ROHS,EMC,UL certifications etc. 100% quality check and durable testing before each of shipment.

Q: What is Splink products warranty?

2 year warranty (freely) for all Splink standard products.
Lifetime maintenance will be provided after the 2 year warranty period expires.

Q: What is your Payment methods?

Accept payment via T/T (Bank transfer), Western Union, Money Gram, and PayPal

Q: How long is your production time?

3 working days for sample order;
7-15 working days for bulk order.

Q: What is the Shipping Way?

20-30 days by sea to your nearest seaport
2-5 days by air to your nearest airport
3-5 days by express to your doorstep

FAQs for products

Q: What is your hot selling products

Forklift safety lights, Red zone lights, Blue spot/arrow lights. forklift arc safety lights

Q: Is it possible to customization for special orders?

Yes.support to produce products based on your appearance design.

Q: How is the heat dissipation of your lights

Good, Housing material is 100%Diecast Aluminum Housing with enough thickness

Q:How is the light pattern of your lights

Good, All splink lights are using optical principle of science

Q:How to install your lights?

We have a install instruction for each lights

Q :How to deal with the broken products during the warranty?

Kindly pls take pictures for broken products, We will check the pictures and send you the replacement.